Celebrating Black History Month: Meet Tierra Bagely
At Avangrid, Diversity and Inclusion in the workplace matters to us. We strive to build and sustain a diverse workforce with a rich mix of differences, inclusive workplaces where each of us feel valued and connected, and equitable opportunities to grow and develop – no matter where we work. As we celebrate Black History Month this month, we’re spotlighting employees who are members of The Avangrid African-American Council for Excellence (AAACE). Let’s meet Tierra Bagely Customer Care Supervisor for Connecticut Natural Gas.
What is your role at Avangrid and how did you find your way here?
I am currently a Customer Care Center Supervisor, for Connecticut Natural Gas. When I joined the company, I began as a representative in Southern Connecticut Gas and held that position for five years. I then took a position with SCG Credit and Collections and was in that role for three years. This all lead to my current position, which I have been in for over a year. When I first started in the company, I asked about growth opportunities and I was told the options were plentiful. From what I have experienced thus far, it’s true if you stay diligent.
How do you celebrate Black History Month?
In my eyes, I celebrate Black History every day. There were many that came before me that did not have the opportunity to wake up to the freedom I have. I truly am my ancestors’ wildest dreams. As a result, I start each day with a grateful heart. The way has been paved and it’s up to me to seize the moment.
What is your favorite piece of media or art from a Black creator?
Brionya James (Social Media handle: @godtaughtartist) has some amazing pieces of original art. It’s a bit hard to choose just one. She had an oil painting, “ A New Chapter” that she completed last year. I absolutely loved it.

The Caption:
A closed cocoon once wrapped her
Safe from disaster, her wings grew faster
She’s broken free from comfortability
and hand crafted by her master
Conceived legacy
Preparing for destiny
As she adjusts to her new self
She discovers integrity
Ready to take this first flight of faith
Leaving behind once was, where it all felt safe
Trusting the journey ahead, even if she falls
Into place
She writes this new chapter at her own pace
What do you like to do outside of work? Favorite hobby or passion?
Some of the things I like to do outside of work are going to the gym, trying new recipes, and trying different coffee and coffee creamer flavors. I also enjoy listening to podcasts related to mysteries, crime investigation, or the paranormal.
Who or what inspires you?
I inspire and motivate myself. I feel being inspired by something or someone else can lead to comparison. In my opinion, comparison leaves much to be desired. However, I do understand this is not a one-size-fits-all observation.